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ActiveChat

Smarter AI-powered customer service automation platform

BUSINESS LOCATION

1013 Centre Rd suite 403-b, Wilmington, DE, 19805, US

CONTACT HUB

BUSINESS OVERVIEW

Activechat is the world's #1 AI-powered customer service automation software designed for contact centers and customer service teams to improve performance, automate routine tasks, and increase customer satisfaction.

MAIN: Software Company
Cash Invoice

SERVICE AREAS

Wilmington
Delaware

WORKING HOURS

CLOSED UNTIL 10:00 AM
Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday Closed
Sunday Closed

SERVICES & SPECIALTIES

  • AI-assisted live chat automation
  • Self-service automation
  • Conversational marketing
  • Organizational knowledge management
  • Contact center analytics
  • Natural language chatbots
  • Multi-channel customer service
  • Visual chatbot building
  • Customer service CRM
  • SMS automation
  • Team management
  • Migration assistance
  • Customer Service Automation
  • Self-Service Automation
  • Contact Center Analytics
  • Live Chat Automation
  • Live Chat Routing
  • Customer Service CRM
  • SMS Automation
  • Multi-channel Customer Service
  • Team Management
  • Migration Assistance
  • Intent Detection
  • Automated Question Answering
  • Natural Language Chatbots
  • Visual Chatbot Builder
  • SOP Automation
  • Self-service Integrations
  • Agent Training
  • Conversational Marketing
  • E-commerce Chatbots
  • Bulk Messaging
  • Lead Generation Chatbots
  • Visitor Tracking
  • Facebook Messenger Ads
  • Automated Knowledge Extraction
  • Text Clustering
  • Large Language Models
  • AI Chatbot Fine-tuning
  • Message Clustering
  • Sentiment Detection
  • Live Chat Analytics
Est. 2023
English
Company License Developer License
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Frequently Asked Questions (FAQs)